Omiga Fire & Security Ltd. is a 'Data Controller,' which means that we are responsible for deciding how we hold and use personal information about you. We are required - under data protection legislation - to notify you of the information contained in this privacy notice.
This notice applies to all home and business owners when you use our online services and when we provide you with our products and services.
What information do we collect?
We collect your personal data because it is necessary to do so through our normal business activities. This includes; when we deal with an enquiry, when we book a quotation visit, when we carry out surveys, when we make works bookings, when we order central station monitoring or a Police Unique Reference number for your property and when we carry out works for you. We also receive personal information from our customers in order to perform services on their behalf.
How do we use your personal data?
• Carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
• Comply with our statutory and regulatory obligations.
Information we receive from other sources:
Disclosing your personal data to others
We will not share your personal data with others, unless:
• We are under a duty to disclose or share your personal details in order to comply with any legal obligation.
Where relevant, we will require that third parties follow our data protection and privacy policies and we will require that such third parties do not use your personal details for their own business purposes, without your prior consent.
We store all your personal data within the European Economic Area (the EEA).
How long do we keep your personal data for?
We only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from un-authorised use or disclosure of your personal data, the purposes for which we process your personal data - and whether we can achieve those purposes through other means - and the applicable legal requirements.
How secure is my data?
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
In addition, we limit access to your personal data to those employees, sub-contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
Linked sites on our website:
Under certain circumstances, by law you have the right to:
• Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Prentis Quay, Gas Road, Sittingbourne. Kent. ME10 2QD
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
Your right to complain
If you have any problems with the way that we are handling your personal data, please contact us via the contact details in the 'contact us' section of this policy, we will do our best to solve the problem for you. If we are unable to help, you should contact the UK's supervisory authority, the Information Commissioner’s Office (ICO).
The Data Controller
The Data Controller responsible for your personal data is Omiga Fire & Security Ltd.
Our registered office is at:
West Hill, 61 London Road, Maidstone, Kent. ME16 8TX
Our data protection registration number is: ZA476987
How to contact us:
Tel: 01795 883680